Privacy Policy
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”). By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using the App, including:
- Email address (for support and communication purposes)
- Photos or images uploaded by you for analysis
This information is used solely to provide the App’s features and support.
Usage and Device Information
We may automatically collect non-personal information related to your use of the App, including:
- Device type and operating system
- App interactions and usage statistics
- Crash logs and diagnostic data
This data is used to improve performance, functionality, and user experience.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain the App’s functionality
- Generate and deliver ancestry-related analysis and results
- Respond to support requests and inquiries
- Improve and personalize the App experience
- Monitor and analyze usage trends
We do not sell or rent your personal information to third parties.
3. Photos and Image Processing
If you choose to upload a photo:
- Your photo may be temporarily processed to generate AI-based heritage visuals and interpretations.
- Uploaded photos are used only for the features you request and are not shared publicly or sold.
Photos and generated results may be stored temporarily on secure servers to complete the requested processing.
4. Subscriptions and In-App Purchases
The App offers optional auto-renewable subscriptions and in-app purchases.
All payments are processed securely through Apple’s App Store.
We do not collect or store any payment or credit card information.
Subscription management and cancellation are handled through your Apple ID account settings.
5. Information Sharing
We may share information only in the following limited circumstances:
- With trusted service providers who help operate and improve the App
- When required by law or legal obligations
- To protect the rights, safety, or security of users, the App, or others
We do not share personal data or uploaded photos with public DNA databases.
6. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is completely secure.
7. Children’s Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided personal data, please contact us so we can remove it.
8. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Request information about how your data is used
- Withdraw consent where applicable
To exercise these rights, please contact us using the email below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App or via the link provided in App Store Connect, along with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: