Effective Date: 04.05.2026
This Privacy Policy explains how MaxLooks (“App,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you use the App.
By using the App, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.
We may collect the following categories of information depending on how you use the App.
The App allows you to upload or capture photos that may include your face. These photos are used to provide AI-based face analysis, attractiveness scoring, style suggestions, facial feature insights, and improvement recommendations.
Photos may be processed to detect and analyze visible facial features such as facial symmetry, skin appearance, jawline, hair, general proportions, and other visual characteristics needed to generate your result.
We do not use your photos to identify you by name, verify your identity, or create a biometric identity profile.
We may generate analysis results based on your uploaded or captured photo, including face rating, feature scores, style recommendations, improvement tips, and related visual or text-based outputs.
We may collect information about how you interact with the App, including features used, screens viewed, generation attempts, errors, performance events, and similar diagnostic information.
We may collect technical information such as device model, operating system version, app version, language settings, country or region, anonymous identifiers, crash logs, and performance data.
If you make an in-app purchase or start a subscription, payment is processed by Apple through the App Store. We do not receive or store your full payment card number, billing address, or other complete payment details.
If you contact us for support, we may collect your email address, name, and any information you choose to include in your message.
We use the information we collect to:
Because the App may process images of faces, we want to clearly explain how this data is handled.
Face images are processed only to provide the App’s main functionality, including:
We do not use face data for identity verification, surveillance, authentication, or recognizing a specific person across other apps or services.
Uploaded or captured photos may be temporarily stored on our servers or by our service providers in order to process your request and deliver your result.
Unless otherwise required for technical, legal, or security reasons, we aim to retain uploaded photos only for as long as necessary to provide the requested analysis and maintain the functionality of the App.
Generated results may be stored for a limited period so that you can view your previous results, continue using the App, or restore access to generated content.
Photos and related face data are generally retained only for the period necessary to process the image and provide the result. In most cases, this means temporary processing and limited storage.
Generated results, technical logs, and purchase-related records may be retained for a longer period where needed for app functionality, security, analytics, support, legal compliance, or transaction validation.
You may contact us at [email protected] to request deletion of your personal data, including uploaded photos or generated results where applicable.
We may share uploaded photos or image data with trusted service providers only when necessary to process the image and generate the requested AI result.
These providers may include cloud hosting providers, AI processing providers, database providers, analytics providers, crash reporting providers, and infrastructure providers.
We do not sell your face data. We do not share your face data with third parties for advertising, profiling, or identity recognition.
We may use third-party services to operate, improve, and support the App. These services may process limited information on our behalf.
These services may include cloud hosting, AI image processing, analytics, crash reporting, performance monitoring, subscription management, purchase validation, and customer support tools.
These third-party providers are authorized to process information only as needed to provide services to us and are expected to protect your information according to applicable privacy and security standards.
We may use analytics tools to understand how users interact with the App, improve features, fix bugs, and measure performance.
If the App uses advertising or tracking technologies, we will request permission where required by Apple’s App Tracking Transparency framework and applicable law.
We do not use uploaded face images for targeted advertising.
Where applicable, we process your information based on one or more of the following legal grounds:
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.
Retention periods may vary depending on the type of data:
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Depending on your location, you may have rights regarding your personal information, including the right to:
To exercise your rights, please contact us at [email protected].
We may need to verify your request before responding.
You may request deletion of your personal information, uploaded photos, and generated results by contacting us at:
Please include enough information for us to locate your data, such as the email address used in the App, device identifier if available, subscription information, or other relevant details.
We will process deletion requests in accordance with applicable law and technical limitations.
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete such information.
If you believe that a child has provided us with personal information, please contact us at [email protected].
Your information may be processed and stored in countries other than your country of residence. These countries may have different data protection laws.
Where required, we use appropriate safeguards to protect personal information transferred internationally.
The App provides AI-based appearance, style, and face analysis for informational and entertainment purposes only.
The App does not provide medical, psychological, dermatological, cosmetic surgery, or professional health advice. Any scores, ratings, or recommendations generated by the App are automated estimates and should not be treated as professional advice or objective judgments of personal value.
The App may offer paid subscriptions or one-time purchases. All payments are processed by Apple through the App Store.
Subscription management, cancellation, and refunds are handled by Apple according to Apple’s own policies. You can manage or cancel your subscription through your Apple ID settings.
We do not control Apple’s payment processing and do not receive your full payment details.
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page.
Your continued use of the App after changes are posted means that you accept the updated Privacy Policy.
If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: [email protected]